You’ll receive a complete digital design package that includes: a concept design, floor plan, curated shopping list, and 3D visualisation. For Premium and Premium+ clients, you’ll receive two packages, allowing you more options to help drive your decision making process.

All design plans include at least one round of revisions to assure we’re achieving your desired direction. You’ll also get an Implementation Guide to help you confidently bring everything together in your home.

• Standard – The essentials: concept design, shopping list, floor plan and 3D render.

• Premium – Adds an additional option for concept design, shopping list, floor plan, and 3D render.

• Premium+ – Everything above, plus we’ll order your items for you and manage deliveries.

We recommend starting with a Premium Design plan if you’re not sure how to describe your style, don’t have a clear direction yet, or simply want more variety from the beginning. The extra visuals and choices make it much easier to explore directions and find what feels right for you.

It’s simple and stress-free:

1. Choose your space.

2. Select your design plan.

3. Share your style preferences, budget, and details in the Design Brief form sent after check-out.

4. Receive your custom design package digitally.

5. Use your shopping list to order items (or we’ll handle it for you if you’ve selected Premium+).

Typically 2–4 weeks, depending on the scope of your project and which plan you select. We’ll give you a timeline upfront so you know exactly what to expect.

Yes. Your budget is one of the key details we take into account when creating your design and sourcing items. Whether you’re after affordable updates or higher-end investment pieces, we’ll curate options that fit comfortably within your range.

Keep in mind that a realistic budget helps achieve the best results. If your budget is very tight, we’ll focus on the most impactful changes so you still see a big difference without overspending.

With a Premium+ plan, we’ll manage placing and tracking your orders so you don’t have to. To keep the process secure and simple, we’ll issue you an invoice for the total cost of the items on your shopping list (including product and shipping fees).

Once payment is received, we’ll begin ordering directly from the retailers on your behalf. This ensures all funds are in place before orders are placed.

Not at all. The shopping list is there to make sourcing easier, but you’re free to order what you love, swap pieces, or add items gradually. It’s all about flexibility.

Absolutely! If you have existing furniture or décor you’d like to keep, you’ll have the opportunity to send us photos and details in your Design Brief form. We’ll design around these pieces so your space feels cohesive without starting from scratch.

If you’re mainly looking for fresh ideas on how to rework what you already own (rather than purchasing new pieces), our Designer Consultation service is a great option. In this session, you’ll receive tailored advice on layout, styling, and how to get the most out of your current furniture and décor.

Both! You can book one room at a time, or choose multiple spaces for a full-home transformation.

Open-plan living and larger rooms are very welcome — they just take a little more detail to design properly. If your space combines areas (for example, a living room and dining area in one open floorplan), you’ll need to book each zone separately so we can give every part of the space the attention it deserves.

If you’re not sure how your space should be split, we recommend booking a complimentary call using the contact page at the top of this site.

No, our sourcing is flexible. We choose from a wide range of retailers, from well-known brands to unique finds, always tailored to your budget and style. You’ll also have the opportunity to provide us with a list of your preferred suppliers.

We want your space to feel right for you, so revisions are included in every design plan. If something doesn’t quite land, you’ll have the chance to share feedback and we’ll refine the design accordingly.

That said, it’s important to keep in mind that the process relies on collaboration. The clearer you can be about what you like (and don’t like), the smoother and faster we can get to the perfect result. We’ll always do our best to interpret your style and guide you — but the service doesn’t include unlimited redesigns. Our goal is to create a design you love within the scope of your chosen plan.

• Standard - 1 Revision

• Premium - 2 Revisons

• Premium+ - 2 Revisions

This is completely normal — your design package comes with a lot of detail, and we want you to feel confident putting it into action. After receiving your completed package, you’ll have 30 days to ask follow-up questions or request clarifications so everything is clear before you start ordering or styling.

If you’d like ongoing support beyond that, you can always book a Designer Consultation for tailored advice as you bring your design to life.

We always source items that are currently available within the lead time you’ve shared in your Design Brief. However, stock levels can change quickly, so we recommend ordering key items as soon as possible to avoid missing out.

If something does sell out, we’re happy to provide alternate suggestions within 30 days of you receiving your design package. After this window, you’re welcome to book a Designer Consultation for updated sourcing advice.

For Premium+ clients, we’ll manage the ordering process and adjust items (with your approval) as needed if stock changes.

At the moment, Umber & Edge works exclusively with clients within Australia. This ensures we can source products that are available, manage lead times accurately, and support you properly through the delivery process.

In the future, we may expand to international clients — stay tuned!